Command Your Operational Universe

 

Running a business is like juggling a hundred balls at once.

From managing projects to coordinating your team, it can quickly become overwhelming.

 

That’s where we come in.

 

Our business management services are designed to take the daily grind off your plate so you can focus on doing what you love.

Explore Our Business Management Services:

“Operations optimized for you, not the other way around.

We take the chaos out of your day-to-day so you can focus on growth and impact.”

— Ioana Stepanov

Strategy & Planning

Gain clarity and hit the ground running.

This service is ideal for solopreneurs and small business founders who need a clear roadmap to move their business forward and aren’t sure where to start.

Together, we’ll do an audit of your business, validate your ideas for the future and create a detailed action plan for the next 90 days.

What You Get:
🔹 A comprehensive review of your business and its areas of development.
🔸 One 1:1 call (up to 2h long) and all the materials created during the call
🔹 One 90-day action plan with prioritized tasks and timelines.
🔸 Recommendations for tools and systems to streamline operations.

Price: 546 EUR

Ioana helped me understand not only that I need tools such as Trello, but also how to use it in a simple way to organise my business and my personal life!

I feel like I’m in the big league now, finally working ON my business too!

Larisa Ilin

Social Media Manager, Media Bloom

Operations Management

Streamline your business and reclaim your time.

Ideal for scaling businesses, where you need your own Online Business Manager to see your big-picture vision come to fruition.

We improve efficiency by optimizing your business operations, documenting processes, and ensuring your workflows align with your goals.

What You Get:
🔹 Process mapping and creation of SOPs, templates, and workflows.
🔸 Client experience design and setup.
🔹 Coordination and team management for your business operations tasks.

Price: Monthly retainer starting from 1300 EUR for up to 20 hours/month.

Ioana helped me organise my work and my projects. If you need someone who is really organised and can help create order, she is your girl!

Keeping her word and following up is something that really helped me build trust. Besides that, she is very human oriented and loves to meet you at a deeper level, which for me was really important.

Ema Barba

Founder, Guide for Yoga and Meditation, Bright Living

Hiring & Training

Build the dream team your business deserves.

Ideal for scaling businesses, through this service we guide you through every step of the hiring process, from creating job descriptions to the interview stage and onboarding new team members.

Or we do this service à la carte, by recruiting and training your new team.

What You Get:
🔹 Job descriptions and hiring assets creation.
🔸 Shortlist of top candidates and interview stage coordination.
🔹 Onboarding and offboarding process design.
🔸 Team coordination and team member satisfaction strategies.

Price: Starting from 500 EUR per hire, can become a retainer combined with Operations Management.

Hiring Ioana was probably the best thing I have done for my business to-date. Not only does Ioana complete tasks in a timely manner, she is constantly coming up with suggestions to make my life easier or to streamline our processes.

The freedom of being able to delegate projects to someone who is reliable, communicative and understands the importance of details has had such an amazing impact. I cannot recommend Ioana’s services enough!

Jaime Freeman

Owner and Head Instructor, Martial Arts Academy Prague

Project Management

Bring your big ideas to life.

Launching a business, a new online course or service or simply running internal projects that require detailed coordination?

We ensure smooth execution for large-scale projects and launches, keeping all stakeholders aligned and everything on track.

What You Get:
🔹 Comprehensive launch plans with milestones and KPIs.
🔸 Team coordination and task management.
🔹 Progress tracking through custom dashboards.

Price: Starting from 1300 EUR per project.

My experience rebranding and launching my new website with Ioana and the Free the Digital team wasn’t just about hitting targets; it felt more like a journey to uncover what we could really be.

I’m super thankful for their energy, passion, dedication & commitment, and everything we’ve managed to do together, both the stuff you can measure and the stuff you can’t.

Ramona Macovei

Founder and Wedding Designer, Nunta La Mare

Virtual Assistance

Leave your admin tasks in capable hands.

Our Admin & Customer Service virtual assistance services handle the day-to-day choirs so you can focus on the bigger picture.

What You Get:
🔹 Email and calendar management.
🔸 Travel and event coordination.
🔹 Document organization and formatting.
🔸 File organization and digital systems setup.
🔹Invoicing and invoice tracking.
🔸 Client-facing communication.

Price: Starting from 400 EUR for 10-hours/month

I highly value Cristina’s professionalism, dedication, and the empathy and composure she brings to every project.

This successful partnership has led me to entrust her with not only my projects but also those of the association I manage.

Ana Stoica

Founder & President, GRIT Association

Can’t find what you’re looking for?

Let’s create a custom plan together.

3 Steps to Success

We keep things simple, so you know exactly what to expect. Here’s how we start building together:

1. The Chemistry Call

After booking your call, we’ll send over a discovery questionnaire to make the most of our time together. During the call, we’ll discuss your business goals, assess fit, and suggest the best services for your needs.

If we’re a match, you’ll receive a proposal with clear details on services, costs, and timelines.

2. Planning and Setup

Once you accept, we’ll finalize a contract and get started. Together, we’ll structure the work based on your preferences, with flexible scheduling to fit your rhythm.

We’ll review progress milestones and fine-tune processes to make sure the outcome not only meets, but also exceeds your expectations.

3. Ongoing Support

We remain by your side, regularly monitor outcomes and adjust strategies, ensuring we adapt as your business evolves.

Long-Term Success: We’ll discuss the options for continuing our partnership or scaling your purpose-driven business even further to achieve long-term business goals.

Ready to build something lasting and meaningful?

Every great journey begins with a conversation.

Let’s start ours today and explore how we can transform your business together.

To our shared success!

Free the Digital is a boutique branding and business management agency based in Prague, Czech Republic. We provide business growth support to purpose-driven founders in the service industries.

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